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BESPOKE SOLUTIONS

FIRST‑CLASS SERVICE

The trusted name in precision couriers

Luxury vehicle

Our drivers offer a seamless, white-glove handover, with every item delivered exactly as intended— on time and without compromise.

Tomsen provides seamless, white-glove courier solutions tailored to the luxury market. We ensure high-value items are delivered on time, in their original boutique presentation, and with the level of care your brand deserves.

SERVICES
  • Exceptional last‑mile services designed to complement the luxury in‑store experience
  • Flexible scheduling options, allowing deliveries to be customized to your preferred timing
  • Same‑day service within greater Sydney and Melbourne
  • Goods presented exactly as intended, with deliveries tailored to any need
  • Point‑to‑point deliveries with real‑time tracking, secure handling and seamless handovers
  • Premium vehicles and impeccably presented staff ensure an elevated client experience
TOMSEN'S DISCREET BLACK VANS ARE TAILORED FOR WHITE‑GLOVE DELIVERY, INSIDE AND OUT.

Tomsen specialises in bespoke, high‑touch deliveries for those who demand nothing less than perfection. Our hand‑picked and instructed team ensures upscale items are delivered on time, in pristine condition, and with the discretion your brand demands. Trusted by leading designers, luxury retailers, and VIP clients across the eastern seaboard.

SERVICE AREAS

Enter your postcode to check same‑day service availability within Greater Sydney and Melbourne.
For locations outside these zones, speak with a Tomsen representative—we'll tailor a solution to meet your exact needs.
SERVICE COMING TO BRISBANE
Chauffeur gloves

The trusted partner in luxury

Tomsen is the trusted courier partner for luxury retailers, designers, and private clients across Sydney and Melbourne. We understand that with premium goods, every detail matters—from how an item is presented to how it arrives. That's why we offer a truly bespoke, white-glove service tailored to the expectations of high-end brands and their clients.

Concierge

Our seasoned team delivers each item with care, discretion, and professionalism—on time, and in perfect condition. Whether it's a last-mile delivery for a flagship store or a point-to-point private handover, Tomsen ensures every journey is seamless, secure, and aligned with your exacting standards.

Quotations

Contact us today to learn how we can work with you to elevate the courier experience.

CONTACT
INFO@TOMSEN.COM.AU +61 424 005 437
PRIVACY POLICY CAREERS
© 2025 TOMSEN. ALL RIGHTS RESERVED.
CLIENT LOG IN
PRIVACY POLICY

Tomsen is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage you Personal Information.

We have adopted the Australian Privacy Principles (APP's) contained in the Privacy Act 1988 (Cth) (Privacy Act). The Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Typically, Personal Information we collect include: names, addresses, email addresses, phone numbers, Industry classifications, Trade references and credit card details.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.tomsen.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your personal information will not be disclosed to any outside organisation for its use in marketing or solicitation without your consent.

Your Personal Information may be disclosed in a number of circumstances including the following:

  • With agents or contractors of Tomsen for the purposes of performing our services; and
  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is, or will be stored, in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Tomsen will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Telephone: +61 424 005 437

Email: info@tomsen.com.au

Web: www.tomsen.com.au

CAREERS

For career opportunities please email your CV, a short introduction and a portrait photo to:

info@tomsen.com.au